알라딘

헤더배너

고객관리

추천 저자 authors
화제의 신간

Poor Economics (Hardcover)
Esther Duflo
 37,060원


The 5 Levels of Leadership (Paperback)
존 맥스웰 지음
 15,280원

Demand: How to Discover It, Exploit It, and Why Everything Depends on It (Paperback)
에이드리언 J. 슬라이워츠키 지... 7,490원

That Used to Be Us (Perfect Paperback)
토머스 L. 프리드먼 지음
 16,640원

2011 베스트!






Brandwashed (Paperback)
마틴 린드스트롬 지음
 18,160원


Disciplined Dreaming (Hardcover)
Josh Linkner
 36,420원

Poke the Box (Hardcover)
Godin, Seth
 17,400원

신간알림

베스트셀러: 최근 일주일간 가장 많이 판매된 도서입니다.
검색 rss

1.  
 
A Wealth of Insight: The World's Best Chefs on Creativity, Leadership and Perfection (Hardcover)
Rahim B. Kanani / Black Truffle Press
64,740원(10%off)/마일리지3,240점
2.  
 
Social Robot Experience: Analyse Der Ver?derung Der Customer Experience Durch Den Einsatz Von Sozialen Service-Robotern (Paperback, 2025)
Mi Meurer (Geb Nguyen) / Springer Gabler
128,110원(10%off)/마일리지3,850점
3.  
 
Intent and Innovation (Paperback)
Joaby Wan / Nully
30,210원(18%off)/마일리지1,520점
4.  
 
Undaunted: Overcoming Doubts and Doubters (MP3 CD)
Kara Goldin / HarperCollins Christian
57,670원(18%off)/마일리지2,890점

5.  
 
Undaunted: Overcoming Doubts and Doubters (Audio CD)
Kara Goldin / HarperCollins Christian
50,790원(18%off)/마일리지2,540점
6.  
 
Customer Experience: Vom Produkt zum Erlebnis (Paperback)
Marcus Disselkamp / Independently Published
21,310원(18%off)/마일리지1,070점
7.  
 
Customer Experience Design Book: Simplest Way to Understand the Fundamentals of Customer Experience in the Digital Age (Hardcover)
Rajat Chawla / Notion Press
69,900원(18%off)/마일리지3,500점
8.  
 
Your Hidden Profit Center: Mastering the 5 A's of Successful Customer Engagement (Paperback)
Brett Frazer / Independently Published
34,260원(18%off)/마일리지1,720점

9.  
 
Para Cada Cliente Uma Venda Diferente: Da Estrategia ?Pr?ica, Domine a Arte de Vender e Encantar (Paperback)
Igor Barros Alves / Independently Published
14,830원(18%off)/마일리지750점
10.  
 
Zombie Loyalists (MP3 CD)
Peter Shankman / Dreamscape Media
57,670원(18%off)/마일리지2,890점
11.  
 
Zombie Loyalists (Audio CD)
Peter Shankman / Dreamscape Media
50,790원(18%off)/마일리지2,540점
12.  
 
Petals, Profits, and Passion: The Ultimate Playbook for Transforming Your Flower Shop into a Booming, Client-Obsessed Success Story. (Paperback)
Ali Kanaan / Independently Published
9,580원(18%off)/마일리지480점

13.  
 
Sales Force Management: Leadership, Innovation, Technology - International Student Edition (Paperback, 14)
Mark W. Johnston / Routledge
150,730원(10%off)/마일리지4,530점
14.  
 
Disney Y El Arte del Servicio Al Cliente (Paperback, 2)
Theodore Kinni / Panorama Editorial
35,020원(18%off)/마일리지1,760점
15.  
 
Case Studies in Customer Service (Paperback)
Gerard Assey / Gerard Assey
26,070원(18%off)/마일리지1,310점
16.  
 
Role Playing For Unbeatable Customer Service (Paperback)
Gerard Assey / Gerard Assey
24,700원(18%off)/마일리지1,240점

17.  
 
Sales Force Management : Leadership, Innovation, Technology - International Student Edition (Hardcover, 14 ed)
Mark W. Johnston / Routledge
474,370원(18%off)/마일리지23,720점
18.  
 
Zero Complaints : The Path to Continuous Value Creation (Hardcover)
Gautam Mahajan / Productivity Press
246,300원(18%off)/마일리지12,320점
19.  
 
Zero Complaints : The Path to Continuous Value Creation (Paperback)
Gautam Mahajan / Productivity Press
63,830원(18%off)/마일리지3,200점
20.  
 
Die Bedeutung Von Kundenzufriedenheitsstudien Im Handel: Eine Analyse Von Kundenbefragungen Und User Generated Content Mithilfe Des Topic Modelings (Paperback, 2024)
Denise Graf / Springer Gabler
113,040원(10%off)/마일리지3,400점

21.  
 
Unleashing the Improvement Mindset: A better strategy for adopting a culture of continuous improvement for next level performance (Paperback)
Darcy Mellsop / CI Lab
34,330원(18%off)/마일리지1,720점
22.  
 
Checking In: Hospitality-Driven Thinking, Business, and You (Paperback)
Stephen J. Cloobeck / River Grove Books
28,770원(18%off)/마일리지1,440점
23.  
 
CX-PRO - Beyond the Basics: Advanced Insights for Customer Experience Professionals (Paperback)
Karl Sharicz / Palmetto Publishing
34,310원(18%off)/마일리지1,720점
24.  
 
The FAQ Guide: (for small businesses) (Paperback)
Dinma Nmaele / Independently Published
20,590원(18%off)/마일리지1,030점

25.  
 
Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers (Paperback)
Sumitra Kumari / Sumitra Kumari
21,950원(18%off)/마일리지1,100점
26.  
 
Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience (Hardcover, 2 ed)
Cristina Ziliani / Routledge
255,430원(18%off)/마일리지12,780점
27.  
 
Loyalty Management : Driving Engagement with Loyalty Programs and Customer Experience (Paperback, 2 ed)
Cristina Ziliani / Routledge
72,950원(18%off)/마일리지3,650점
28.  
 
Dynamische Customer-Journey-Analyse: Entwicklung Und Anwendung Einer Methodik Zur Kontinuierlichen Prognose Der Wertbeitr?e Von Werbekan?en (Paperback, 2024)
Christian Koch / Springer Gabler
135,650원(10%off)/마일리지4,070점

29.  
 
Quality Management for Services: Handbook for Successful Quality Management. Principles - Concepts - Methods (Paperback, 2023)
Manfred Bruhn / Springer
122,980원(18%off)/마일리지6,150점
30.  
 
Social Media Analytics in Predicting Consumer Behavior (Paperback, 1)
Selay Ilgaz Sumer / CRC Press
96,670원(18%off)/마일리지4,840점
31.  
 
Wired and Dangerous: How Your Customers Have Changed and What to Do About It (16pt Large Edition) (Paperback)
칩 벨 / ReadHowYouWant
39,810원(18%off)/마일리지2,000점
32.  
 
Customer Success Management - Kundenerfolg ALS Gesch?tsstrategie: Wie Business-Kunden Ihre Ziele Erreichen K?nen (Hardcover, 2024)
Michael Kleinaltenkamp / Springer Gabler
90,430원(10%off)/마일리지2,720점

33.  
 
Ridiculously Easy to Do Business with: A Practical Guide to Giving Customers What They Want--When and How They Want It (MP3 CD)
David Avrin / Ascent Audio
63,100원(18%off)/마일리지3,160점
34.  
 
Ridiculously Easy to Do Business with: A Practical Guide to Giving Customers What They Want--When and How They Want It (Audio CD)
David Avrin / Ascent Audio
45,300원(18%off)/마일리지2,270점
35.  
 
CX MasterBytes: A Leader's Handbook (Paperback)
Sheena Joseph / Notion Press
17,830원(18%off)/마일리지900점
36.  
 
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (MP3 CD)
Micah Solomon / Tantor Audio
63,100원(18%off)/마일리지3,160점

37.  
 
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Audio CD)
Micah Solomon / Tantor Audio
54,920원(18%off)/마일리지2,750점
38.  
 
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials) (MP3 CD)
Peter Fader / Ascent Audio
63,100원(18%off)/마일리지3,160점
39.  
 
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials) (Audio CD)
Peter Fader / Ascent Audio
45,300원(18%off)/마일리지2,270점
40.  
 
The Customer Code: Secrets to Find, Attract and Keep Customers for Life (Paperback)
Falilat Adeyemi-Salami / Independently Published
13,710원(18%off)/마일리지690점

41.  
 
Augmenting Customer Retention Through Big Data Analytics (Hardcover, 1)
Reena Malik / Apple Academic Press
273,670원(18%off)/마일리지13,690점
42.  
 
Creating Loyalty in Youth Travel : How Travel Brands and Destinations Can Build Lifelong Relationships (Hardcover)
Stephen Lowy / Kogan Page
184,040원(18%off)/마일리지9,210점
43.  
 
Creating Loyalty in Youth Travel : How Travel Brands and Destinations Can Build Lifelong Relationships (Paperback)
Stephen Lowy / Kogan Page
59,040원(18%off)/마일리지2,960점
44.  
 
Tech-enabled Hospitality : Strategies to Elevate Guest Experience and Operational Efficiency (Hardcover)
Jessica Gillingham / Kogan Page
184,040원(18%off)/마일리지9,210점

45.  
 
Tech-enabled Hospitality : Strategies to Elevate Guest Experience and Operational Efficiency (Paperback)
Jessica Gillingham / Kogan Page
59,040원(18%off)/마일리지2,960점
46.  
 
Cold to Sold : Serve, Sell & Scale Your Way To Business Success (Paperback)
Matthew Elwell / Rethink Press
30,990원(18%off)/마일리지1,550점
47.  
 
Sell Less, Earn More: Double Your Income in 90 Days with People You Already Know (Paperback)
Chuck Blakeman / Entrepreneur Press
34,310원(18%off)/마일리지1,720점
48.  
 
Customer Relationship Management and Business Driven Technology (Paperback)
Chimezie Kingsley Irobiko / Independently Published
61,800원(18%off)/마일리지3,090점

49.  
 
Best CX Ever For Providers: How To Provide The Best Customer Experiences Every Time (Paperback)
Shawn Ostler / Independently Published
20,580원(18%off)/마일리지1,030점
50.  
 
Crm Goes Digital: Design and Use of Digital Customer Interface in Marketing, Sales and Service (Hardcover, 2024)
Sabine Kirchem / Springer
138,350원(18%off)/마일리지6,920점


(주)알라딘커뮤니케이션

대표이사 최우경 고객정보보호 책임자 최우경 사업자등록 201-81-23094 통신판매업신고 중구01520호 이메일 privacy@aladin.co.kr 호스팅 제공자 알라딘커뮤니케이션 (본사) 서울시 중구 서소문로 89-31
ⓒ Aladin Communication. All Rights Reserved.

고객센터 1544-2514 (발신자 부담)

서울시 마포구 백범로 71 숨도빌딩 7층 Fax 02-6926-2600
1:1 문의 FAQ
중고매장 위치, 영업시간 안내